Rancang Bangun Sistem Informasi Manajemen Keberangkatan Travel Umroh Berbasis Web Menggunakan Metode Waterfall
DOI:
https://doi.org/10.47065/bulletincsr.v6i5.1283Keywords:
Management Information System; Umrah Travel; Waterfall; PHP; MySQLAbstract
Umrah travel management at PT. Azza Wisata Mandiri is still conducted manually through paper archives and separate records, covering participant registration, document collection, file verification, and departure information delivery. These conditions lead to document accumulation, difficulties in data retrieval, recording error risks, and uneven information distribution to pilgrims. This study aims to design and develop a web-based umrah travel departure management information system that integrates the management of pilgrim data, documents, travel packages, payments, and departure schedules. The main contribution of this system lies in integrating online registration, document upload, administrative verification, umrah package management, payment monitoring, automatic notifications, and departure reporting into a single integrated platform. Unlike previous studies that only focused on registration aspects, information provision, or agency data management separately, this system integrates the entire umrah travel management flow from upstream to downstream. Black-box testing of all system functions showed that all features operated according to specified functional req
Umrah travel management at PT. Azza Wisata Mandiri is still conducted manually through paper archives and separate records, covering participant registration, document collection, file verification, and departure information delivery. These conditions lead to document accumulation, difficulties in data retrieval, recording error risks, and uneven information distribution to pilgrims. This study aims to design and develop a web-based umrah travel departure management information system that integrates the management of pilgrim data, documents, travel packages, payments, and departure schedules. The main contribution of this system lies in integrating online registration, document upload, administrative verification, umrah package management, payment monitoring, automatic notifications, and departure reporting into a single integrated platform. Unlike previous studies that only focused on registration aspects, information provision, or agency data management separately, this system integrates the entire umrah travel management flow from upstream to downstream. Black-box testing of all system functions showed that all features operated according to specified functional requirements. Furthermore, User Acceptance Testing (UAT) involving 1 owner, 2 staff, and 3 pilgrims obtained an overall score of 87.40%, classified in the Strongly Agree category. These results indicate that the system was well accepted by users and can support more centralized, accurate, and well-documented administration management and departure monitoring for umrah travel operations.
uirements. Furthermore, User Acceptance Testing (UAT) involving 1 owner, 2 staff, and 3 pilgrims obtained an overall score of 87.40%, classified in the Strongly Agree category. These results indicate that the system was well accepted by users and can support more centralized, accurate, and well-documented administration management and departure monitoring for umrah travel operations.
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